Attend, Listen, Learn and Motivate

Active listening

One of the most effective ways to motivate staff is to actively listen to them. The process of active listening may sound simple but its effects are profound and far-reaching. I was running a workshop for senior managers on assertion and communication skills.  One of the managers, who had seemed highly motivated by the session [...]

The Power of Positive Feedback

Positive feedback - Merit Solutions Australia

Providing positive feedback to employees is one of the simplest and most powerful things you can do to motivate your staff. Deep down we all need recognition and acknowledgment of a job well done. The most common complaint I encounter in organizations is the age-old issue, “I only hear from my manager when something goes [...]