Why Won’t Managers Learn?

Why Won’t Managers Learn?

Managerial learning is the cornerstone for a learning organization.  A manager’s unwillingness to learn is the major impediment to organizational learning. Many managers believe that once they have attained a managerial position, they have “arrived”.  They see the appointment to the managerial role as an acknowledgement that they …

Attend, Listen, Learn and Motivate

Attend, Listen, Learn and Motivate

One of the most effective ways to motivate staff is to actively listen to them. The process of active listening may sound simple but its effects are profound and far-reaching. I was running a workshop for senior managers on assertion and communication skills.  One of the managers, who had seemed highly motivated by the session […]

How to Manage the Fears of the Selection Committee

How to Manage the Fears of the Selection Committee

Behind many job interview questions is a fear that you will not have the capability required to perform the advertised job. There are two types of fear that are often behind the questions selection committees ask job interviewees. The first type is the “general fear” that relates to all job candidates because of the nature […]

Job Interviews Tip: Don’t Bag Your Boss

Job Interviews Tip: Don’t Bag Your Boss

It is amazing how many job applicants bad-mouth their current boss on job interviews. This is a sure way to guarantee that you do not win the advertised job. Members of the selection committee immediately think: Will he/she be disloyal to us as well and talk poorly about our organization? Is the applicant more motivated […]

The Power of Positive Feedback

The Power of Positive Feedback

Providing positive feedback to employees is one of the simplest and most powerful things you can do to motivate your staff. Deep down we all need recognition and acknowledgment of a job well done. The most common complaint I encounter in organizations is the age-old issue, “I only hear from my manager when something goes […]

Managing Personal Transitions in a Change Program

Managing Personal Transitions in a Change Program

One of the responsibilities of managers is to assist their employees to make the personal transitions necessary during a change program. Managers typically focus on change management – getting to the end physical state as quickly as possible.  In the process, they leave their employees behind. We have well-established practices for making the …

Remote Preparation For Your Job Interview

Remote Preparation For Your Job Interview

Too many job applicants turn up ill-prepared for their selection interview. They arrive at the job interview knowing very little about the organization, the section or unit involved or the nature of the advertised position. It is very difficult to convince a selection panel that you are really interested in an advertised job if you […]

What Is Action Learning Really?

Action learning is learning with others through doing and reflecting on outcomes, both intended and unintended. Action learning had its origins in the UK  in 1946 when Reg Revans worked with managers in the mining industry and nurses in hospitals to improve the operations of those industries. Reg believed that the best way to solve […]